We provide a exclusive range of IT support services for small, medium and large sized businesses throughout The UK. We can provide a cost effective solution to meet both the support and financial requirements of the customer.
We offer several different types of support packages for our customer, each package offers the customer with a different level of support, we can help assist the customer in choosing the right package, we can normally assess this by have a consultation with the customer to discuss the requirements.
Our monthly support packages are ideal for organisations that want to budget their IT spend annually, we will analyse your IT systems and you’re suppose requirements, we can then agree on a monthly support cost. Once this monthly support package is set-up you will receive unlimited technical support for all IT systems. You are not tied down to any long term contracts. We normally only ask for a 2-3 month notice period. Monthly support can cost as little as £1 per day. For more information please do not hesitate to contact us and we can arrange a free of charge consultation.
Another support package we provide is to purchase support hours up front, a customer can then purchase between 5-100 hours up-front at a reduced hourly rate. These hours can then be used as and when required by the customer and do not expire. The benefit of purchasing support hours up-front is we will respond within an agreed SLA.
If you would prefer to pay for our services only as and when you require you can use us on a pay as you go basis. You can request use of any of our services and pay an hourly rate. With the pay as you go service you are not entitled to any service level agreement and we will complete the work at an agreed time. We do offer an additional call-out charge if you would like us to come out to you within 2 hours if you have an emergency. Please call us to discuss costs or to find out more information.
For further information regarding any of our IT support packages please contact us for further information. All of our packages are bespoke and can be customized to meet your requirements.