As a major provider of excavation and structural support solutions, within the construction sector, this client wanted to partner with a business, that could support them across the UK as they expanded and grew. They required a fleet of MFD’s with a Fully Managed Service to support their various locations and they wanted to reduce the burden on their IT team, by utilising automated proactive services.

The business upgraded to a fleet of Xerox Versalink & Altalink devices, with a fully managed print service, which utilises real-time analytics and AI to automate and minimise any manual interventions. Xerox technologies and infrastructure enable a highly efficient service, that easily supports this customer’s UK sites.

The client is now able to utilise their IT team for higher value business improvement and development work, whilst leaving the day-to-day support of their MFD fleet to IOS.

Managed Print Services, have removed the need for manual intervention from the client and meter reads, consumables and fault codes are automatically handled and appropriate actions taken proactively, with full reporting and access to an online portal available for the client.